FAQs

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Production FAQ

[/vc_column_text][vc_toggle title=”MOQ – Minimum Order Quantity”]Minimum order value of R5000 (ex VAT) applies[/vc_toggle][vc_toggle title=”Lead Times”]Production time varies depending on current production schedule, availability of materials, quantity ordered, and customizations required.  The estimated time table below is ONLY an estimate and can vary according to the above mentioned specifications. Please contact us for a more accurate indication.

    • Quantities of 50-200 :: 3-4 weeks
    • Quantities of 201-500 :: 4-5 weeks
    • Quantities of 501-1000 :: 6-8 weeks
    • Quantities over 1000 :: Please inquire
    • Digital Print :: Please add 2 weeks printing time
    • Bracelets :: 4-6 weeks

NB: Orders are ONLY confirmed and put in production schedule once 50% deposit is received, at which time an ETA will be provided.  We cannot be held liable for delays resulting from late payment.[/vc_toggle][vc_toggle title=”Capacity”]Current capacity 10,000 units (zip bags or totes) per month

[/vc_toggle][vc_toggle title=”Can you accomodate rush orders?”]Qualifying Rush orders may be accommodated for a 15% additional fee. Please inquire to confirm if your order qualifies.

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Product Development

[/vc_column_text][vc_toggle title=”Can I get a sample first?”]YES! We are happy to provide you with a sample prior to production.
Sampling may incur additional costs dependent on nature of product and size of order – please inquire for details.

Generic digital mock ups can be provided at no charge on our standard stock products (client provided design only).

Additional design work charged at R450/hr

[/vc_toggle][vc_toggle title=”Can I customize the size/colour of the bag?”]Yes you can! All our stock products can be customized with your requirements:

  • Size
  • Zip Colour
  • Print Colour
  • Material Colour
  • Custom labels
  • Swing Tags
  • Add-ons: Handles, wrist straps, etc

 

 

[/vc_toggle][vc_toggle title=”Can you help with my design (Graphic)?”]Graphic Design work charged at R450/hr

 

 

[/vc_toggle][vc_toggle title=”Can you help with my Product Development?”]YES! We would love to assist you in making your product idea come to life.  Please email us your specs/photos and we will let you know what will be involved and give an estimate on PD cost.

Materials sourcing, sampling and design development will all incur additional fees not included in production cost.

 

Please inquire for more details.

 

 

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